ServiceLink: Medicare Support Services

Understanding the Medicare services provided by ServiceLink

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CMS Medicare Plan Finder

SHIP logoThe Centers for Medicare & Medicaid Services (CMS) has launched a modernized and redesigned Medicare Plan Finder. It is intended to make it easier for beneficiaries to compare pricing of Medicare health and drug plans.

ServiceLink Resource Centers' Medicare specialists are trained and certified under the national State Health Insurance Assistance Program, or SHIP.

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ServiceLink Resource Centers can help answer your questions and help you lower your Medicare expenses:


Call ServiceLink at 1-866-634-9412 to see if you, a family member, or friend could qualify for these Medicare cost saving programs.

Conveniently located at every community-based office in every county of the State,  SHIP-Medicare Specialists provide:

  • Free, confidential, and unbiased health insurance counseling.
  • Assistance in applying for cost savings programs to reduce your Medicare out-of-pocket expenses.
  • Help comparing insurance plan options so you can find the most cost effective Medicare Prescription Drug plan based on your individual prescription needs.
  • Help in analyzing other Medicare programs such as Medicare Supplements and Medicare Advantage Health plans.
  • Trainings and self-study guides  so you can do your own research on Medicare benefits and other program options.
  • A lending library of Medicare publications, senior-related resources and caregiver information.
  • Unique enrichment opportunities by becoming a Volunteer with the SHIP program to help people with Medicare in your community.

ServiceLink Resource Centers can help answer your questions:

  • Why did Medicare deny services?
  • How do I read my Medicare Beneficiary Notice?
  • Does Medicare pay for preventive and screening services?
  • How can I decide how to choose a Medicare Supplement insurance?
  • When do I enroll in Part B, if I’m still working?
  • What are the advantages of Medicare Advantage Health Plans?

Additional Resources

  • Medicare & the Marketplace – Special Alert
    The Centers for Medicare & Medicaid Services (CMS) announced a limited-time opportunity for people enrolled in Marketplace plans, who should have enrolled in Medicare Part B when they first turned 65.

  • Medicare Facility Quality of Care Complaints
  • SHIP Help